UK Delivery Charges

We offer FREE delivery by Royal Mail, DHL and FedEx. Orders placed after 2.00pm may not be dealt with until the following day. Orders placed on a Saturday will not be sent out for delivery until Monday. 

All courier delivery services are subject to stock, courier area and availability and demand. When the standard courier service is not available, HTLA will deliver by an alternative carrier and this may take longer. Delivery times cannot be guaranteed. No delivery services are available on a bank holiday. Delivery times cannot be guaranteed. Over our busy periods our standard delivery services may be affected.

At Checkout you will be informed of different delivery dates if your order contains items from different locations.  We offer FREE delivery on items dispatched from outside of the UK.

We aim to dispatch all orders within the time frame's stated. We offer two order types and 3 delivery Services. When an order is dispatched you will receive a Tracking notification via email and/or text dependant on the information you provided at the time of checkout.

The majority of our items are available for 2-3 day delivery.  The estimated time of delivery is shown for every single item on Havetolove.com. It is shown on the product page, cart page, checkout page and in an email received post-checkout.

International Delivery

We offer FREE International tracked delivery and charge a small charge for coats and jackets from us depending on the delivery address.  Coats will be sent by Fedex or Parcel force.  At the checkout you will be informed of estimated delivery times.

**We are not responsible for any delays caused by the local customs clearance processes on international orders.  

You may have to pay customs charges if you are ordering from Europe and the rest of the world. We are not responsible for any custom duty or taxes. 

Delivery

All courier delivery services are subject to stock, courier area and availability and demand. When the standard courier service is not available, HTL will deliver by an alternative carrier and this may take longer. Delivery times cannot be guaranteed. No delivery services are available on a bank holiday. Delivery times cannot be guaranteed. Over our busy periods our standard delivery services may be affected.

• We ship from different origins depending on what item you buy.
• If you select FREE shipping please allow sufficient time with free shipping
• Delivery time is working days processing time + shipping time.
• Tracking link of your shipment will be sent to you via email once your order has been shipped.
• You could cancel your order before we ship out your order.  You have up to 14 days to cancel.  After this date or if your order is shipped you cannot cancel.
• We did not ship on Saturday, Sunday or Bank holidays.
• Although we use reasonable means to make sure your delivery is delivered within a specified time, we cannot accept any responsibility for late deliveries due to circumstances out of our control. We will do our best to inform you of and unexpected delay.
• Free shipping and regular Royal Mail/ airmail do not guarantee delivery time and it is subject to delay due to customs clearance.
• We cannot be held responsible for an third party courier delays.